Grievance

At Zoom, we constantly endeavour to offer a superior and enhanced customer experience. We treat all our interaction with our customers with high sensitivity & accuracy. If you have any queries or concerns or need any kind of assistance, feel free to reach out to us. We are committed to resolving your queries in the least possible time with utmost care.

We will assess the nature of the complaint and revert to you in the minimum time possible. All that you should know is we care and we are there to sort out any concern that you have.

Submitting your complaint to the Zoom's complaint’s team will not affect your right to submit your complaint to the Grievance Redressal Officer of the concerned insurance company & Insurance Ombudsman as per provisions of IRDAI(Protection of Policyholder’s Interest) Regulation 2017, should you not be satisfied with Bima Buy’s response.

Best Service Quality, Enhanced Customer Experience & Effective Grievance Redressal
Grievance redressal Officer

Mr Puneet Sharma
Zoom House, D-104,
Phase V, Udyog Vihar,
Gurgaon – 122001 (Haryana)
Tel - 0124 - 420 3751
Email : grievance@zoominsurancebrokers.com

we are working on it.......

we are working on it.......

we are working on it.......